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Did you know that, on average, city drivers spend about 25 minutes each day looking for a parking?

That’s like, a total of six days in a year!

This shocking revelation was revealed through a 2017 survey done by Uber, back when the ride-hailing service company was still operating in Malaysia.

The pain in looking for a parking gets worse if you are heading to a location where the operating hours are limited only to weekdays.

For example, it’s not easy to find a parking near most government agencies. If you are working, you can only go during lunch hours, when you’d be expecting a crowd since everyone else is doing the same thing as you are.

Just imagine going to the nearest National Higher Education Fund (PTPTN) office to enquire on your student loan, or to the nearby Royal Malaysia Police (PDRM) branch to settle your traffic summons or to one of the Road Transport Department Malaysia (JPJ) branches to renew your road tax.

Here are five of the common problems you may face when visiting a government agency centre:

1. No Parking Space / "Human" Jop Parking Lot

Can’t find a parking is your biggest concern but have you ever encountered an annoying “human parking” problem? This happens when someone is literally standing at an empty parking lot just to “book” it for another driver.

Note that this action is illegal and the person doing so will be committing an offence under Section 50 (3) of the Road Transport Act 1987, liable to a maximum fine of RM2,000 or imprisonment up to six months!

2. Parking meter rosak

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Ah, we all know this too well! Parking meter machines is another reason we’re going crazy as half the time these machines are either rosak or vandalized.

You’ll have to walk from one machine to another, before you can actually find one that is fully functioning. Maybe even losing a coin or two (the rosak machine “ate” your coins), while you’re at it.

3. Not enough small change/no parking coupon

There will be bad days when you find yourself stuck with only large ringgit notes or no coins for the parking machines.

Or the machines just keep spitting out the only small notes that you would have, for no apparent reasons! Either that, or you have run out of valid parking coupons for your car.

4. Parking duration expired

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Imagine going inside to pay for your traffic summons, only to come back out and find a new parking summon on your windshield.

Yup, the queue took too long and your parking duration has expired so you just received a new saman! Now you have to go back in there to make payment all over again!

5. Kena double parked

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When all that is done, you go back to your car, only to find it being double parked! Your nightmare prolongs when there is no phone number displayed on the windshield of the car that is blocking you.

What else can you do apart from honking away or and wait for the driver to come to you?

All these sound too familiar right? So, what’s the solution here?

Digitise all government services! It’s as simple as that.

At MyPay, we aim to become the one-stop e-government service platform, making your life easier with the option for you to conveniently settle all your enquiries / payments through our online platform

Currently, among the five key services that MyPay covers are checking on official matters (such as license expiry and election location), student loan status and payment, making payments to local council and traffic summons, assessment and quit rent, and insolvency status.

MyPay is working with more than 360 government agencies to offer more public services in the near future. This means that, sooner or later, we will only need MyPay to make enquiries or settle all our government payments!

For more information on MyPay, check out our official website and try out our Beta Release now!